Education
Eastern Washington University (2015-present)
B.F.A. in Visual Communication Design (In Progress)
Spokane Falls Community College (2000-2002)
A.A. in General Studies
Work
Reachback Coordinator, US Navy (October 2012 – February 2015)
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Developed training curriculum and standard operating procedures for incoming trainees resulting in the punctual delivery of more than 1500 products.
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Advertised capabilities of program to clients resulting in an 20% increase of product requests.
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Delivered high profile briefs to officers and commanding officers.
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Created templates that streamlined the product creation process resulting in a 30% decrease in time to complete while simultaneously pleasing customers with a final products that featured better user experiences, both functionally and aesthetically.
Assistant Recruiter, US Navy (August 2012 – October 2012)
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Spread awareness of mission statement and benefits to potential clients throughout regional schools and businesses.
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Educated and trained 50 recruits by preparing and executing weekly meetings.
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Provided government transportation for potential clients to meetings, medical examinations and training sessions.
Meteorological Tech, US Navy (February 2011 – August 2012)
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Successfully tracked the logging of over 1,500 hours of 4 junior & senior personnel toward two separate trades.
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Recorded 490 weather observations to produce 1,160 meteorological products that resulted in 70 hours of mishap free flight and well-deck operations.
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Developed templates used by entire department that impressed audiences and cut the time required to develop briefs by an average of 15 minutes.
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Demonstrated experimental proficiency by launching 10 weather balloons in order to test the accuracy of forecasts and models.
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Ensured a secret inventory of 70 items that were accounted for on a daily basis and properly disposed of classified material as necessary.
Courier, DHL (July 2006 – October 2010)
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Assisted in sorting and dissemination of tens of thousands of lbs of freight resulting in punctual delivery to clients throughout Eastern Washington and Northern Idaho.
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Distributed freight to assigned routes ahead of schedule, resulting in routine volunteering of assistance to co-workers in order to meet deadlines.
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Redesigned driver routes for maximum efficiency culminating in happier customers and happier employees as freight was dispersed faster and lunches and breaks could be utilized more often.
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Facilitated training of new employees, demonstrating proficient methods that should be utilized to ensure logistical success.
Driver, Peking Palace (January 2000 – July 2006)
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Displayed outstanding customer service with expert knowledge of services.
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Able to answer questions and identify customer needs.
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Managed and supervised new employees and developed fair schedules.
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Consistently displayed courteous and professional behavior and maintained a clean appearance.